Hi Edward,
Apologies for the late response. Are you still facing issues with how to very the Session Status for the application?
You may have already seen the documentation. I wanted to send it along just in case. You can verify the session status using the OIDC checkSession endpoint or doing a “silent renew” pattern, such as loading the authorization endpoint in an iframe with prompt=none to check if the user is still logged in.
If you are still facing issues with session status, may I suggest raising a Support ticket for further assessment and assistance with your use case.
For assistance with raising a support ticket, please see the following support article:
Getting Support on the ForgeRock Identity Platform and Cloud
Thank you,
Sheila
Note: To expedite time to resolution when raising a ticket, you’ll want to capture the following debug information while reproducing the issue and attach the files to the Support ticket:
- Before reproducing the issue: (Clear out AM debug logs and enable Message level debugging mode).
- Reproduce the issue in Message level debug mode and simultaneously capturing a HAR file.
Attach the following files when raising the Support ticket:
- Export of AM configuration
- AM verbose debug logs:
- HAR file
Please see the following KB articles for instructions on capturing the data:
Please note: AM 7 and later uses Logback for configuring debug logging. See Debug Logging for further information.
https://backstage.forgerock.com/knowledge/kb/article/a18786300
https://backstage.forgerock.com/knowledge/kb/article/a45229900
https://backstage.forgerock.com/knowledge/kb/article/a37951721
https://backstage.forgerock.com/knowledge/kb/article/a53282600
Additional Resources
https://backstage.forgerock.com/knowledge/kb/article/a90592922
https://backstage.forgerock.com/knowledge/kb/article/a60648400