AM Journey 'Start over' button

Setup
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#1

Hello

I am developing a number of journeys and need to be able to add a ‘Start Over’ button to each pagenode that comes up. Essentially, using an identifier first type flow, but if someone types bad username, password, or wants a different MFA type, need to be able to go back a step or start over. Has anyone ever done that / have an example?

Also, similar idea, in the OTP prompt (specifically email), is there a way to ‘resend’ the code if the user does not receive one?

Thanks
Nick

#2

We do that using a scripted decision node.

1 Like
#3

Tom

Thanks for the follow up. If you are doing this in a scripted decision node, are you setting a state variable that is displayed on page nodes or something else? I could do outcomes on the scripted decision to go back t the beginning, but in a page node / collector how do you display that outcome?

Thanks
Nick