I am trying to check out your JIRA ticket that is relevant to a similar issue I found myself in recently.
How could I create a credential to access your JIRA?
Hi @jiyun_kang,
Thank you for your inquiry regarding JIRA access.
Support Subscription customers do have access to Jira. If you suspect a bug, we recommend raising a support ticket for assistance. This not only allows you to report the issue but also enables you to track its progress through the Issue Tracker in Backstage. You can find more information in the following Knowledge article: https://backstage.forgerock.com/knowledge/kb/article/a40168716
Best regards,
Sheila