ERROR: Exception in processing the tree
org.forgerock.openam.auth.node.api.NodeProcessException: Encountered an unknown state ‘serverDown’ during authentication.
Does anyone faced this issue? How to resolve this?
ERROR: Exception in processing the tree
org.forgerock.openam.auth.node.api.NodeProcessException: Encountered an unknown state ‘serverDown’ during authentication.
Does anyone faced this issue? How to resolve this?
I’ve seen this happen in a few scenarios, at least one of them is dependent upon which version of AM you are running. In a nutshell, the LDAP Decision Node is receiving an unexpected result from your LDAP user store. The three areas I’ve seen this most commonly are:
If you’ve taken a look at all three of these and none of them apply to you, you can often just restart AM and the issue will clear up. If you take this approach, however, you’ll want to start taking note of when this situation arises and perform a more detailed root cause analysis as there is something happening which is resulting in an unexpected response from your user store.