Use case: Integrate with an Enterprise Marketing Software solution (for example, Salesforce)

Use case overview

This use case covers two different types of integration with ForgeRock Identity Cloud and Enterprise Marketing software solutions:

  • Integration with connectors to sync identities
  • Single Sign-On (SSO) integration for federated identity management

The use case focuses on Salesforce as an example Enterprise Marketing Software solution.

Connector integration

Identity Cloud includes connectors to various types of systems, including Enterprise Marketing Software such as Salesforce. Connectors allow synchronization and correlation of authoritative data into ForgeRock or the pushing of identity data out as needed.

See Salesforce connector for further information on implementing a Salesforce connector with Identity Cloud.

Single Sign-On (SSO) integration

Identity Cloud SSO integration with Salesforce lets your users quickly access the resources in your Salesforce organization with a single login. This means that instead of requiring separate usernames and passwords for different Salesforce resources, usernames and passwords are validated in one place - Identity Cloud.

Salesforce supports both SAML and OpenID Connect (OIDC) standards for SSO.

For further information on implementing Identity Cloud as the identity provider (IdP) and Salesforce as the service provider (SP), see:

Additional resources

Connectors:

SSO: