Troubleshooting a social journey with ForgeRock Identity Cloud:

Author:

Nathalie Hoet

Created at:

Feb 2023

Updated at:

Mar 2024

This video shows how to use logs to identify which node is failing in a (social) journey.

Other blogs or videos in this series:

Step by step approach (blog)
Understanding the social journey and solving common issues (blog)
Did the social provider return an ID token? (video)
Processing the ID token returned from a social provider (video)
Checking the journey and node configuration (video)
Social registration troubleshooting walkthrough (video)

Documentation and knowledge base links: